You will receive a confirmation e-mail immediately after placing your order. You will receive a second confirmation mail when your payment is completed. Most orders are shipped within 1 working day after receiving you payment. Shipments and returns are handled by De Nederlandse E-warehousing (0031 316 582102). The delivery of your order will be handled by UPS. Deliveries outside Benelux will be handled by UPS and by local couriers. You will receive a Track&Trace number as soon as your order has been shipped. Most shipments within the Benelux arrive the next day. Deliveries outside Benelux are handled by local couriers. Please contact us if you believe the delivery is delayed.