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We hope you are happy with your NZA New Zealand Auckland purchase!
Is there something wrong with your order, or are you not satisfied? Returning your article is no problem.

Please apply your return as follows:
▪ Log in to your account – click “My account” – click “Returns”.
▪ First log-in? Request a password.
▪ Select the order.
▪ Select the articles you want to return. Don’t forget to select the number of articles!
▪ Print (or write) your returnform with address label and send it together with the articles.
Customers outside Benelux please fill in additional info:
Ibannumber l Swift code l Name Bank l Place Bank.

• Please provide the shipment with a trackingnumber, to check if your shipment has arrived.
• As soon as the returned articles are received and checked at the warehouse, you will receive a confirmation email.
• Check if your name, email-address, ordernumber and returnnumber are mentioned correctly on the returnform.
• When the money is refunded you will receive a second confirmation email.
• (It can take a few days before the transaction is completed by the bank)
• The money will be refunded as soon as possible after receiving your return (with a maximum of 30 days)
• We will always refund the money to the same account as which you paid with
• We will usually refund you what you paid for your order but not the delivery charge, unless your entire order was faulty or incorrect.

Return address:
NZA New Zealand Auckland Webshop
Edisonstraat 78
6902 PK Zevenaar


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